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Mobile CRM

We bring brands and customers together creating high-value relationships between them

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Relationship management of mobile customers involves a combination of processes and strategies that are applied by an organization to its customers and provides a mechanism for monitoring the customer-related information.

The management functions of these campaigns include:

  • The determination of groups within the customer database either demographically or in accordance with the established criteria.
  • The delivery of mobile campaigns designed to enhance CRM for the selected recipients, e.g. Special offers.
  • Follow-up, storage and analysis of the campaign statistics, including the follow-up of responses and trend analysis.

Loyalty campaigns and the creation of mobile communities may also be carried out.

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